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FAQs
FAQs

General Product Information
•  What is Pathfinder-XML?
•  Who uses Pathfinder-XML?
•  How does Pathfinder-XML work?

Data Sources
•  What type of data can I access through Pathfinder-XML?
•  How does Pathfinder-XML differ from other sources of flight schedule information?
•  Can I get information for international routes?

Routing Engine
•  What makes the Pathfinder Routing Engine different from others on the market?

Flight Status
•  Is flight status information available?
•  What is the difference between GDS-based airline flight information (flifo) and FAA-based flight status information?

Technology
•  What type of data commands are available?
•  What Internet protocols does Pathfinder-XML support?
•  How do I keep track of my organizationís activities and usage?
•  What level of performance can I expect from the Pathfinder platform?
•  What measures have been taken to insure the safety and security of information?
•  Does Conducive provide a stable hosting environment?

Tools and Support
•  What developer tools are available for Pathfinder-XML?
•  Is there a test environment against which I can develop?
•  Is application development help available?
•  How do I get support?

Pricing
•  What is the pricing model for Pathfinder-XML?



General Product Information

What is Pathfinder-XML?
Pathfinder-XML is a Web Services API that implements the Pathfinder air cargo flight information platform. Pathfinder-XML provides developers with ability to integrate into their proprietary systems the relevant, real-time information sophisticated users need to make and monitor flight routing decisions.

Who uses Pathfinder-XML?
Pathfinder-XML is designed for integration into proprietary logistics solutions, and is targeted at large logistics management companies with proprietary systems, logistics and supply chain solutions providers, third-party independent software vendors and integrators, and airline cargo operators.

How does Pathfinder-XML work?
Pathfinder-XML is a collection of XML-based Web Services accessible using standard Internet protocols such as XML over HTTP and SOAP (Simple Object Access Protocol). This means that developers can use any language or environment that supports these protocols including Java, C++ and Microsoft's .NET. Pathfinder-XMLís well-defined messages allow developers to access and share data through a variety of individual or aggregated commands.


Data Sources

What type of data can I access through Pathfinder-XML?
Passenger and cargo flight schedule information, real-time weather data, real-time FAA airport status and delay, flight on-time statistics, flight status through the FAA and Sabre and other data sources are available through Pathfinder-XML.

How does Pathfinder-XML differ from other sources of flight schedule information?
Raw flight schedule information is available from a variety of sources, however the value of raw schedule information is limited. Generally, for schedule information to be of maximum value, it needs to be enhanced through technology and through aggregation with other sources of real-time data. The more the data encompasses vital decision-making criteria, the more it provides value to the user. Pathfinder is the only alternative on the market that integrates multiple real-time data sources into a single tool, and that attempts to optimize such data specifically to solve air cargo scheduling challenges. For comprehensive data, and the tools to make this data valuable, no other solution approaches the power of Pathfinder.

Can I get information for international routes?
Pathfinder-XML supports flight routing for origin and destination airports throughout the world. However, airport delay information and extended weather forecasts are only available for U.S. cities and airports. Conducive Technology expects to introduce complete international airport and weather support in the near future.


Routing Engine

What makes the Pathfinder Routing Engine different from others on the market?
Logistics managers look to minimize the risk of late arrival or missed connections, so the focus must be on factors that insure shipments arrive on time. Such factors include analysis of multiple origination/destination airports, routing to or away from certain airports and/or airlines, adequate connection times to insure that shipments get transferred among planes, possible elimination of multiple carriers, proper equipment, and other numerous other factors. Pathfinder-XML provides a dynamic, optimized routing engine that lets you set objectives, identify those factors that most effect your shipment, and optimize your search such that the results you see are the results that are important to you. The routing engine generates connections dynamically in direct response to user-defined settings. This yields a list of flights that are "scored" for each route, with a higher score indicating a route that better matches your needs relative to other alternatives.


Flight Status

Is flight status information available?
With Pathfinder-XML, users have access to a variety of sophisticated flight status services. By combining flight schedules and flight status into a single information source, users have the power to make decisions and set monitoring preferences all in a single transaction. Flight status includes FAA-based flight status information and GDS-based airline flight information (flifo), enhancing the ability to track decisions and insure the successful completion of shipping transactions.

What is the difference between GDS-based airline flight information (flifo) and FAA-based flight status information?
In general, flight status information comes from one of two sources - the airline (reported through the GDS) or the pilot (reported through the FAA). Usually, pilot information is the most useful and the most accurate, since the pilot has control over the plane and the data is immediate. However, until the pilot takes his/her seat in the cockpit, the best source of information is the airline. Often, if flight status information is secured from only one source, the data can be inaccurate or not up-to-date. That's why Pathfinder integrates data from both the FAA and Sabre, so that data accuracy can be insured.


Technology

What type of data commands are available?
Pathfinder's extensive information can be accessed and shared through a variety of individual or aggregated commands. The commands deliver information regarding airlines, airports, weather, flights, flight status and events, and are structured such that the information pieces can be tailored to fit an organization's unique needs.

What Internet protocols does Pathfinder-XML support?
Pathfinder-XML Web Services are accessible using standard Internet protocols such as XML over HTTP and SOAP (Simple Object Access Protocol). This means that you can develop your application in a number of different languages and environments including Java, C++ and Microsoft's .NET. Pathfinder-XML also supports the .NET initiative.

How do I keep track of my organization's activities and usage?
Pathfinder-XML provides extensive logging capabilities that enable you to track usage levels within your organization.

What level of performance can I expect from the Pathfinder platform?
Because all data is continually accessed and cached into the systems at Conducive Technology, Pathfinder-XML customers have immediate access to the relevant, real-time information needed to make decisions.

What measures have been taken to insure the safety and security of information?
To insure the safety and security of information, all messages passed by Pathfinder-XML are accessible only to the user making the request. All API calls must present customer-unique credentials in order to eliminate the risk of unauthorized user access. Users can change their passwords at any time, and we continuously monitor traffic for suspicious activity. For additional security, API calls can be made over secure SSL protocol via Hypertext Transfer Secure Protocol (HTTPS).

Does Conducive provide a stable hosting environment?
The information systems that support Pathfinder-XML are housed at SunGard, a world-class hosting facility.


Tools and Support

What developer tools are available for Pathfinder-XML?
To assist developers in integrating Pathfinder-XML into their own systems, we provide a comprehensive set of tools, documentation and test transactions as part of a Development Starter Kit.

Is there a test environment against which I can develop?
Included with the purchase of the Development Starter Kit is a Pathfinder-XML development account, which provides programmers with access to our test environment.

Is application development help available?
Conducive Technology offers professional services help for customers who would like assistance with the application development process. We can assist with planning, design and implementation, and we can provide any consulting, training and other professional services support you may need.

How do I get support?
You can get support a number of ways:
  • Take advantage of our web-based support and resources, including extensive documentation and our list of Frequently Asked Questions
  • Sign up for our extended support option, which includes direct telephone access to engineering resources during standard business hours
  • For more information, or to sign up for a development account, call us at 503.274.0938, or send an email to info@conducivetech.com.

Pricing

What is the pricing model for Pathfinder-XML?
Pricing for Pathfinder-XML is based on an affordable monthly subscription that entitles your organization to a specified number of flight routing and other information requests. In general, the more information requests you expect to generate, the better price per request you can secure. Pricing for the Pathfinder-XML Development Starter Kit is quoted separately, as is pricing for professional services, support, training and other services.

To learn more about pricing for Pathfinder-XML, call us at 503.274.0938, or send an e-mail to info@conducivetech.com.




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